Las Villas Del Norte - Escondido, California

Dt C.

Kelsi is fantastic.. excellent service and follow up on getting mom into the memory care unit.
The memory care unit is very clean and organized for the folks living there.

Only difficulty is actually getting onto the unit. It’s locked up tight, but to get admitted there’s a locked door with 2 buzzers. Every time I or others try to get buzzed in, it is at least a 5-10 minute wait before someone opens the door. I understand the need to police the exit so folks don’t walk out, but there should be better way.

Joy D.

Assisted Living communities can provide a wonderful and supportive environment for seniors, and it's great to know that the staff at Las Villas Del Norte does such a wonderful job.
I recently met with the Executive Director, Jolene and the Community Relations Team, Kelsi and Jen to learn more about the community. They were able to answer all my questions and offered to provide assessments to Residents at our Skilled Nursing Facility who may need more assistance vs. going home without support.
The Community is amazing and very welcoming.
I’m excited to refer Seniors who need TLC to Las Villas Del Norte.

Patricia R.

Can’t say enough great things about Las Villas! The community is beautiful, spacious and very well-maintained. They do a really great job in making sure all the residents are engaged. Highly recommend them for anyone looking for a community for their loved one.

Rosie R.

Las Villa Del Norte memory care facility is a true haven of compassion and care for those in their most vulnerable moments. My family and I were fortunate enough to have experienced their exceptional service during my mother's final days of life. The team at Las Villa Del Norte, especially the nurses, displayed an unparalleled level of dedication and tenderness that eased our hearts during an otherwise immensely challenging time.

Despite my mother's condition rendering her nonverbal and unconscious, the nurses consistently demonstrated respect and dignity by always seeking her consent, an act that deeply resonated with our family. Their unwavering commitment to maintaining her comfort and preserving her dignity, even in her final moments, exemplified their exceptional standards of care.

Moreover, the staff's kindness and empathy extended beyond their duty of care to include our family. They acknowledged the difficulty of the situation and provided unwavering support to my sisters and me. Their compassionate approach, coupled with their understanding of our emotional state, helped create an environment that felt like a second home during a challenging period.

Las Villa Del Norte is more than just a care facility; it is a sanctuary of empathy, respect, and compassion, where the well-being of both residents and their families is prioritized above all else. My family and I will forever be grateful for the exceptional care and heartfelt support provided by the remarkable team at Las Villa Del Norte memory care facility. Their unwavering dedication and kindness have left an indelible mark on our hearts during a time when we needed it most.

Bruce L.

My 96 year old mother and 103 year aunt were both residents at the facility. They were in different wings because of the type of care they required. The first comment I would make is the facility is well staffed, caring and very professional in the care of their residents. The place is clean and well maintained. The dining area is welcoming and the food service is very good. A nice variety of meals are available so that you can have meals tailored to your loved ones. For those who are able to join in to activities they have a reading club, workout group, bingo, and reading available. It is always hard when you have to take a loved one from their home but when I found Las Villas Del Norte I knew we had made the right decision. If you are looking for a place where your loved one gets the right care, then I would encourage you to take the time and visit this facility. My mom has since passed but my 103 year old aunt is still thriving. Good luck and God bless.

Dale R.

My mother lived at Las Villas Del Norte for about three years. She never had a bad day. If you have a loved one who is social, they will blossom at Las Villas.
It is a very nice facility. The grounds are beautiful and
well kept with a nice pool. My Mom had a one bedroom place on the third floor with a nice balcony that overlooked the courtyard. She loved it and always felt secure. The staff actively encourages all the residents to participate in the
activites, bingo, ice cream socials, sing alongside, day trips, movies, etc. They were all friendly and accommodating. If you have a family member who needs a little extra care I highly recommend this facility.

Alan J.

We moved my parents from another senior residence after my father needed too much care (about $6000 a month for just him) to stay at the old site. My father sustained a back fall at another senior living site in Escondido, experienced broken back ribs in December 2015. His physical therapy occurred at a different site. I started to look for a site that could care for each of my two parents different needs that don't necessarily change at the same time. My father was and still on a walker. I didn't want to keep moving them from site to site, as their health changed. I wanted them together as they have been for 69 years. Las Villas has independent, assisted living, a skilled nursing health unit and a memory care unit. From Feb 2016, they lived in Las Villas Assisted Living together in a one bedroom which served them initially but their health changed due aging, falls and memory deterioration. They moved into two separate nearby studios in Las Villas Assisted Living until my mother's bad fall which injured her neck along with a diagnosis of Dementia. My mother remained in the Las Villas Skilled nursing health unit for two months. My father was still able to visit her every day (from Feb 2015), whether we were there or not. He has an attendant whenever he leaves his room and every two months, costs and needs are assessed and adjustments are made accordingly. My mother ended up as a resident in Heartland, a Las Villas memory care unit since she needed extended care due to her cervical collar and wheelchair as well as the very good Dementia Treatment Plan at Las Villas. She has been there since October of 2016. So I guess I can say that there a few blips here and there which are mostly due to medication availability since we use the Veteran's Administration no cost medical system which mails the medications. Our family is very involved sharing visits every two days to give both parents our help and companionship. The staff at Las Villas is very caring, truly interested in providing not just medical care, but the things that fuel the soul, the family and leave both parents feeling like this is their home. They call the Las Villas family, 'their other family', and I find that very telling. There are many many activities that are arranged that have truly helped our family be like it has always been...close. As my mother and father drift closer to twilight, I can still see them happy. I guess I could tell you the usual, that they've never had bedsores, always smell fresh (Mom has incontinent care), enjoy most of the food (there's a lot of choice which meets their specific diets (diabetic, low sodium and a mechanical chop for Mom). The admin staff are knowlegable, the med staff competent, the activity staff creative and the entertainment's much more than other places. I looked at about 18 places in San Diego before we chose this place. I'll keep you posted if our satisfaction changes. My husband's mother is in assisted living in another state and it is much more expensive, for less care. Thank you Las Villas Del Norte Staff, you know who we are!!

Clayton W. C.

To be completely honest, I am totally surprised about the negative reviews on Google about Las Villas Del Norte, Escondido CA.

My 79 year old mother has lived there for a little over a year now in the Assisted Living part of Las Villas Del Norte. In the 15 months she has lived there and the 40 or more visits I have made to see my mother, every single visit to date, reaffirms what a great decision we (her family) made by having my mother live there.

My mother was living in her own home alone, with increasing dementia issues. Her safety around the house with stairs, her deteriorating hygiene, her poor mobility and lack of movement, her increasingly poor diet and overall well-being was clearly declining and I needed to make an immediate decision for my mother's own good.

Today, 15 months later, my mother looks 10 years younger. Her hair, skin, eyes, mobility, hygiene, attitude and overall happiness are amazing and totally positive. My peace of mind knowing mom is safe, happy, healthy and sincerely cared for by all staff in all departments to me is priceless.

Las Villas Del Norte has consistently fulfilled their promises to me, those of a clean, well maintained, safe place for Mom to live, while providing services at a high level of quality/excellence and as importantly, sincerity of care from all of the staff. All areas of the assisted living services, attentive personal daily care, housekeeping, laundry, daily meds service, 3 meals/day, activities, facility maintenance and so on, have met and exceeded my high expectations.

The few minor request I've made, were received, welcomed and addressed to my satisfaction immediately. Everyone makes mistakes from time to time, the real test of quality and caring is: how promptly and accurately do they solve those mistakes?

I give Las Villas Del Norte an AAA+ score for listening to any concerns I have ever had and getting those issues resolved immediately. All staff, in all areas, work very hard and are totally committed to complete resident safety and satisfaction.

The value my mother receives far exceeds what she pays. We looked at many other Assisted Living facilities and none are even close to comparable, but you never know until you're moved in what you're really going to get. After 15 months, Mom is very comfortable in her new home, happy and healthy, and and me..., I have peace of mind DAILY.

Thank you all at Las Villas Del Norte for loving and taking care of Mom!!

Clayton C.