El Rancho Vista Healthcare Center - Pico Rivera, California

Cristina P.

My grandpa stayed here for 4 weeks and he had a great experience. The place is very clean. We've came in at all of hours and it was always presentable. The staff were very nice and he was well taken care of. He liked the food and the activities department was his favorite place. If he or anyone in my family needs to stay in a nursing home again, we're definitely coming here.

Briana W.

My grandpa suffered a stroke in July 2024, and he has been at El Rancho Vista Nursing Home ever since. The care and attention he has received have been a huge comfort to our family during this difficult time. The staff is compassionate and attentive, always ensuring that my grandpa is well taken care of.

A special mention goes to Diondra, their marketer, who has been an incredible support. She took the time to explain everything to us clearly and made sure we understood all of our options. Her kindness and professionalism really stood out, and it’s clear that she cares about the families she works with.

While it's never easy having a loved one in a nursing home, knowing that he is in good hands here at El Rancho Vista has been a relief. Thank you to the entire team for all that you do!

Susanne F.

Let me start by saying if I can give minus 100 stars I would. I also want to state that the nurses and cna's were all wonderful and treated my Mom very well.
The lack of professionalism by the admin is the issue. I was told this was a long term facility and it states it on the website. Some reviews here state their family is long term. That is why I brought my Mom here and two months in, I get told they are looking for a long term facility for her? Empty beds all over so idk. Even the dr that recommended the place was surprised and when he emailed them they did not respond to him.
Let me say my Mom is 92 yrs old, has Alzheimer's, renal failure, heart failure, high blood pressure and lung cancer. Was walking with a walker but not much in July when I brought her here and shortly after was immobile. Didn't talk much, didn't ask for anything, never a problem. She was moved to a different room a few times and the tv never worked. She didn't complain but I constantly had to ask maintenance to come get her tv working. I like her tv on for company as she was always alone in bed.
She did like the activity room and Robert the director was awesome with all the patients. The food was not gourmet as some reviews say and most of the time it was sandwiches. Again Mom didn't complain.
Well, before they could find another place, Mom was hospitalized. She had pneumonia, a uti and a giant bed sore. Hmmm, maybe they were not taking as good care as I thought. I didn't take her back but I found a much better place. Closer, cleaner, brighter and the entire staff is professional and respectful.
Whatever you do, don't bring your loved ones here. I regret it immensely. Carmen and Karina would not even take or return my calls and discharged her without even knowing if she was going back. Receptionist told me her clothes were boxed yet when my brother went for them he had to wait for someone to go box them? Ugh just a frustrating experience all together. This is just a portion of how bad we were treated and don't want anyone to go thru what we did🙁

Update: Mom received her angel wings on Oct 16th. So glad it was not at this facility. Again I strongly urge anyone to stay away from this horrible place 🙁

Johnny A.

My father is currently this facility and I cannot be more thankful. Karina , carmen and Elizabeth have been amazing. Karin is super helpful with everything in regards to the social worker. Carmen and Elizabeth very attentive nurses in regards to caring for my father Alejandro.God bless always 🙏.

Henry C.

Bless this place and the wonderful staff !!!
They were so very kind and attentive to my dear friend on her last days.
I am so grateful she was here when her time came.

Jasmine R.

The Staff were super attentive The facility was clean. I would definitely bring my love one here again . Big thanks to Zara and Jeanette for helping me navigate and take care of my mother

Jody C.

PHENOMoNAL CARE!!!! Excellent care for patients in every way. Patients are treated with the highest level of dignity and respect. Staff is attentive and nurturing without being condescending to clients. I just do not have all the words to say how happy I am with the treatment my brother is receiving. Truly a Godsend. Bless you Ranch Vista.

Kristy P.

I have been too different facility that might have the best intentions. But be as ur not the only person they take care of . It's easy to get lost in the cracks. That's why when having a family member in one of these places. U need to try to be there every day if not every other. Just so your love ones do get as much care and attention. But this place is different. I noticed the workers taking good care of my friends mother. Which hit my heart. The experience I had here was not a bad one infact I was very impressed. Of how good they did take care of her. Trust me when I say . I took care of my mother I didn't just send her off to some place and then have the gall. To complain about a place. Especially when ur not the one even lifing a finger to help. I actually like this place. The worker really help and do there job. Which in my book is aces. So I say thank u El rancho Vista .