Gym U NYC - New York, New York

Cloe A.

Die Mitarbeiter haben auf mein Gesicht gefurzt

Mary

I’m a new member to Gym u and right off the bat I noticed how attentive and accommodating the staff are.

Front Desk welcomed me in and remembered my name (before scanning my member check in) on my second visit

I’m quite shocked. This is a very tailored and unique experience.

Even the steam rooms have the aroma of eucalyptus
Not like any gym I’ve joined in the past.
They also have a very aesthetically pleasing / 70s theme psychedelic
Member lounge area.

I stopped by after I signed up being given the free small smoothie. Tina is so fun, and sweet. That girl is just filled with compliments and makes a wicked delicious smoothie
Very vanilla I believe it was.
Really cool vibe in there and I relaxing area to hang for a moment after a work out.

Very impressed with the atmosphere and customer service.
Barton you did it again!

Dewi

UPDATE :
I wanted to provide an update regarding my previous review about the safety and privacy issues in the Ladies' Locker Room at Gym U.

I am pleased to share that Gym U has taken significant steps to address this concern by installing proper, clear signage that unmistakably indicates the Women’s and Men’s Locker Rooms. This is a great improvement, and I truly appreciate the effort to ensure the privacy and safety of all female members moving forward.

A special thank you to David Burton, who personally reached out to me to assure that the situation would be handled properly. His proactive communication and reassurance were greatly appreciated and reflect the level of care and attention that was needed for this matter.

I truly love this gym and its unique concept, which makes it such a special place to work out. With this issue now resolved, I look forward to continuing to support Gym U and being a loyal member.

To show the positive changes Gym U has implemented, I’ve uploaded pictures of the new signage so that others can see the improvements for themselves. This is an important step forward, and I’m glad that the management has taken the concerns of its members seriously.

Thank you again to Gym U and David Burton for addressing this issue. I’m excited to keep enjoying my workouts in this fantastic gym!
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Previously Review :
I am writing this review to raise awareness about an ongoing Ladies lockers room safety and privacy issue at Gym U that has been repeatedly ignored by management. As a loyal member who enrolls yearly ( this year is my second year)

Lorne H. A. V. S.

My 60th birthday celebration at Gym U, SHRUMZ cafe , was truly full feeling, we danced , we drank, we laughed. Staff was attentive and pleasant. This is the spot to celebrate if u something different ! It’s a FUN PLACE TO CELEBRATE. 🙏🏿 u Marcela, and ur staff for a great night . BLESSINGS!

Eran B.

Love this gym! Great stuff and members. Very friendly 🙂
Trainers are professional and well trained.
I especially like training there with the Neubie machine as it stresses my muscles like crazy. Definitely see results since I joined.
Highly recommend!

Colton M.

The gym itself is nice, with great equipment and facilities. However, I specifically joined this gym because I wanted a sauna I could use daily. After over a year of membership, it has been a constant gamble whether the sauna will be operational—or, when it is, if it will be hot enough.

The gym offers an app with notifications, so at the very least, members should be informed when the sauna is unavailable due to maintenance. When I raised this issue with a Gym U team member, I was told: “Unfortunately, I can make no guarantees that all club amenities will be available at all times throughout the year.”

It’s disappointing to have paid for a year upfront, only to find that the amenities I joined for are so unreliable. While I understand that repairs are sometimes necessary, the frequency of sauna outages and the lack of communication with paying members have made it difficult for me to recommend this gym to others.

Arieh B.

I liked it here although I genuinely can’t fathom what would make gym U think that a camera in the steam room is a good idea. It’s so violating and has to be some kind of illegal.
I was under the impression a steam room was supposed to be for relaxing! Turns out it’s actually a room where you’re supposed to sit uncomfortably with the looming threat of someone staring at you half naked.
This is a lawsuit waiting to happen hopefully gym U can fix this problem so that god forbid their patrons can have a relaxing steam after their workout

D B.

They record video in the steam room. It's creepy, inappropriate, and unsettling.

Further, management has not responded to any inquiries about whether they even have privacy controls and data security measures in place with regard to this invasive footage of members wearing only a towel.

And the music in the workout space is incredibly loud-- headache inducing at times. Everyone has headphones in anyways, unclear why they need to blast music at such an uncomfortable level.

Otherwise a great gym--but these issues have ruined the workout experience here for me.