Hampton Inn Champaign/Urbana - Urbana, Illinois

Lori E

We stayed here on a long road trip. Our needs were not many: clean room, hot shower, good location. This property delivered. We got in late, found the bed comfortable, and the room fine. In the morning, the shower was hot and the bathroom clean (this is SO unusual in hotels). On checkout, we were eager to get on the road and really, really appreciated the prepacked "go bags" at the front desk (bags containing water, bagel, peanut butter and jelly, and an apple). That was such a nice touch and really helped us get a solid start. Thank you!

It is true that the rooms don't have microwaves or fridges. It's slightly unusual but not unheard of by any means. We travel with a cooler for things that need to stay cold and I'm pretty sure I saw a microwave in the breakfast area so not having those things isn't disastrous.

The location is brilliant if you're visiting UofI. It's right next to a Perkins if you need a quick bite in the evening. And the breakfast they offered looked like standard offerings kept tidy and hot.

Cameron Carlile

0/5. This is my first time staying at a Hilton hotel, and my last staying at a Hampton Inn. I booked on the app without a problem.

I thought the digital check-in feature was a nice touch, but it still required me to check in again in person? So I'm not sure what the point of it was.

After that the issues kept flowing. I was given the wrong room (mine was supposed to have a microwave and a mini-fridge but did not)
The pool/hot tub were closed and there was no mention of this on the app or website. This was upsetting because this was the only reason I chose to stay at this particular hotel.
Next, the rooms lacked sufficient lighting, and were, to be frank, a little creepy.
Finally the lady at the front counter was rude, and dismissive. She was in her phone throughout each interaction I had with her.

Aaron W

Fine Hotel that was very close to the engineering buildings - walkable. The breakfast was well stocked and the workers were pretty pleasant in our interactions.||Shower wasn't my favorite as the pressure was a bit low. Bed was comfortable and AC worked well. Room was quite dark at night which was great.

Cyndi Castro

Cons:

- Breakfast was completely inedible, and I generally am not picky about food in the morning. Potatoes were hard inside and had a metallic taste. Eggs were liquid and tasted of moldy water. Sausage also tasted metallic and rubbery.

- The blow-dryers are attached to the bathroom walls, which is a challenge for me as I have a bad hip and need to sit down to blow dry my hair. Do you really have an issue with that many people stealing them? Come on.

- Almost no lighting inside the room aside from 2 very small lamps with miniscule warm-toned light. It is hard to work in the room. Which many of us affiliated with the University need to be able to work. There is technically a little desk on the wall, which is actually cute, but zero light sources anywhere near the desk. Strange. Desks = lamp. Ceilings also should = lights.

- No microwaves or refrigerators, as many reviews noted, but apparently a few select rooms do have them. I travel with mandatory medications that must be refrigerated. I asked the front desk (who appeared to be a student) if my room had a fridge, because I needed to keep my medications cold. To which she said "I have no idea if you room has a fridge," shrugged, and then stared blankly at me. Customer service skills are sorely lacking.

- The overall hotel has a general musty smell and very old feel (not in a cute way either). It does not appear safe to be breathing the air here. They should tear down and build something else. They could easy afford to pay for a new building with how many people need to stay here by the campus.

The pros:

- Location, location, location! So convenient to walk to campus, especially the engineering side.

- The bed was insanely comfortable. Like, melt in a cloud comfortable, with very fresh linens that felt so nice.

- I loved that they had a deep soaking bathtub. This is helpful for my personal disability, but also just fun to take a bath when out of town and want to relax after a long bath.

- The wood furniture in all of the rooms is very nice and has a high-quality feel to it. Exudes class. If Hilton does ever decide to replace this old building, definitely re-use the furniture.

Paul W.

Stayed one night for business. Staff was friendly and courteous. For a hotel adjacent to a major university, room had no USB ports (even the alarm clock was lacking a USB port). Doors to hotel rooms should close gently and quietly not abruptly and loud. Tub drained slowly, an issue that housekeeping should have noticed when they cleaned the tub. Overall, however, the stay was good and the breakfast area kept up with the demand. I will consider staying at the nearby Hilton Garden Inn next time.

Caitlin King

Stayed here while in town for a work event. Rooms were clean, large, and had good layout for a work trip.

Tamara S

It's not fancy but clean. Good service. The staff is friendly, attentive, and accommodating. Great location—walking distance to campus if you are comfortable walking.

Prasad Enjeti

Hotel is right across engineering buildings and was easy to walk. I asked for wakeup call - it never came. My iPhone alarm backup worked reliably.